no water. just 100% safe skin care.

Help Center

How may we help you?

Products

Where can I find a list of ingredients?

Do you test on animals?

Are your products organic?

Do your products contain fragrances?

Do you have products with SPF?

How long will my products last?

Shipping

Where is my order?

What are my shipping options?

What time can I expect my delivery?

Do I need to sign for my delivery?

Do you ship to PO boxes?

Orders

Where is my order?

Can I amend my order?

Can I use more than one coupon code on my order?

How do I use a discount code?

Why won't my coupon code work?

Why am I unable to access/order from your website?

What methods of payment do you accept?

Is my payment information safe?

When will I be charged?

Returns

Have you received my return?

How do I return an item?

Can I exchange an item?

What is your return policy?

How long after shipping can I make a return?

Your Account

How do I create an account?

How do I reset my password?

How do I change the details on my account?

Why can't I sign in to my account?

Contact Us

I have a question. Who do I contact?

I'm a supplier. How do I get in touch with your buying team?

I love PUR attitude. Are you looking for retailers?

I'm a blogger and would love to collaborate with PUR attitude!

I'd love to work for you. How do I find out about job openings?